Sales & Marketing Officer

Company: Maesio Pharmaceuticals Ltd

 Location:

Nairobi, Kenya

Position Overview

Maesio Pharmaceuticals is seeking a highly motivated, results-driven Sales & Marketing Officer to join our fast-growing healthcare organization. The ideal candidate will play a critical role in expanding our market presence through online sales, e-commerce growth, digital marketing, customer acquisition, and brand development across Kenya and the East African region.

This role requires a dynamic professional with a strong understanding of healthcare sales, digital platforms, and customer relationship management, capable of driving revenue while strengthening long-term client partnerships.

 Key Responsibilities

Sales & Business Development

• Generate new sales leads and convert prospects into loyal customers

• Drive online and offline sales for pharmaceuticals, medical equipment, and healthcare consumables

• Manage key B2B & B2C accounts including hospitals, clinics, pharmacies, and corporate clients

• Prepare quotations, negotiate contracts, and close deals

• Achieve monthly and quarterly sales targets

E-Commerce & Online Sales

• Manage product listings, promotions, and order flow on Maesio’s online platforms

• Handle customer inquiries and transactions via website, WhatsApp Business, and social media

• Support the development and optimization of Maesio’s e-commerce operations

• Analyze online sales performance and implement growth strategies

Marketing & Brand Growth

• Create and execute digital marketing campaigns across social media, email, and online advertising platforms

• Design or coordinate promotional materials including posters, banners, and catalogues using tools such as Canva or Adobe

• Ensure consistent brand representation across all customer touchpoints

• Support SEO and product content development for online visibility

Customer Relations & Retention

• Build and maintain strong, long-term relationships with clients

• Provide professional after-sales service and customer support

• Handle customer feedback, complaints, and service recovery

• Develop customer loyalty and retention initiatives

 Required Qualifications & Skills

• Diploma or Degree in Sales, Marketing, Business Administration, Pharmacy, or related field

• Minimum 1 year experience in sales and marketing (healthcare sector preferred)

• Strong understanding of online sales & e-commerce platforms

• Basic graphic design skills (Canva / Photoshop / Illustrator)

• Excellent communication, negotiation, and presentation skills

• Customer-focused mindset with strong relationship-building abilities

• Self-driven, target-oriented, and performance-motivated

• High level of integrity, professionalism, and work ethics

• Familiarity with Odoo ERP (CRM, Sales, Inventory) — training provided if needed.
• Active and confident using social media for business promotion.
• Understanding of pharmaceutical and Medical products (Preferred ).
• Professional, organized, friendly and patient in dealing with customers.
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 What We Offer

• Competitive salary + commission structure

• Opportunity to grow with a rapidly expanding healthcare brand

• Continuous learning & professional development

• Dynamic and supportive work environment

Performance Targets (KPIs)

Work Style

• Highly responsive and self-driven.
• Digital-first → Online sales is the main channel.
• Field visits only when scheduled → No random cold calling on foot.
• Works closely with warehouse, procurement and finance teams.